Refund policy

We want you to be completely satisfied with your purchase. If you need to return or exchange a product, please review our policy below:

• Returns: Accepted within 30 days of receipt if items are in original packaging and unused.
• Refunds: Refunds processed within 14 days after we receive the returned item.
• Exchanges: $10 restocking fee applies for exchanges. Damaged products are accepted for full exchange.

For assistance, please contact our support team at ContactTeam@tidekiss.us or call +1 (770) 526-9257.