FAQs
1. How long does shipping take?
All orders are processed within 3–4 business days. Delivery within the USA usually takes 5–10 business days. You’ll receive a tracking number once your order ships.
2. Do you offer returns or exchanges?
Yes! Returns are accepted within 30 days of delivery if the items are unused and in their original packaging. Exchanges are available with a $10 restocking fee. Damaged products are accepted for full exchange. Please email us at ContactTeam@tidekiss.us for help.
3. Are your Halloween inflatables easy to set up?
Yes, our inflatables come with everything needed for quick and easy setup, including stakes and tethers. Simply plug them in and watch them inflate within minutes.
4. How can I contact customer support?
You can reach us by email at ContactTeam@tidekiss.us or call +1 (770) 526-9257. Our support team typically responds within 24 business hours.